You have tried the product and are still not enthusiastic about it? Too bad, but that can happen. You have 30 long days after receiving the goods unopened or opened ( but not empty) product back to us and we will refund you the purchase amount, we promise.
So that we know whether we need to dispose of the product or not, we would be very grateful if you provided information. You can find all information on our cancellation form. Please send this back to us together with the products. This way we can allocate your return to your order and you will get your money back faster.
- The right of withdrawal for opened products can only be claimed once per product: products that have been ordered twice and that have been opened or products that have already been reimbursed for a previous order are excluded from the right of withdrawal.
- Ask for a receipt in the mail so you can show us proof of your return.
- Please note that the postage for the return is at your expense.